Marquis Miller is Chief Diversity Officer (CDO) for the City of Chicago. A veteran leader of business, civic and community organizations, Marquis has a demonstrated record of success in the field of organizational change management, strategic planning and institutional advancement. He brings to the City decades of experience in business and relationship development, non-profit governance and organizational leadership. Marquis’ values-based leadership and credibility forms his foundation as an active and synergistic team player with a driving passion for the organizational mission in service to the enterprise.
As CDO, Marquis will be responsible for executive-level strategy and the development and implementation of the City’s policies and strategies for recruiting and maintaining a workforce that reflects the diversity of Chicago’s population. His role includes cultivating a work environment that welcomes and continues to support that diversity. The strategy will be executed by partnering and collaboratively working with the Department of Human Resources, The Office of the Mayor and the City Council, City departments, and bargaining units.
With his deep organizational development experience in multiple industries and markets throughout Chicagoland, the Midwest and the U.S., Marquis brings his skill set and knowledge base to support strategic human capital initiatives from his recent role as managing principal of The Business Mosaic LLC, a consulting practice focused on organizational management in the business services and mission-based sectors. Prior to The Business Mosaic LLC, he was vice president of field operations for the National Minority Supplier Development Council (NMSDC), where his servant leadership and strategic agility helped him lead the organization’s field operations team and a regional board governance organizational structure of 36 affiliates through a restructuring and re-visioning of the NMSDC mission and service delivery. His focus on leading change and transition led the organization and the Board of Directors through a strategic service delivery review, and his bias for action lead to changes in the affiliate operating model that resulted in 24 realigned regional affiliates and a revised certification program for minority businesses that generated $14 million dollars in member dues and fee revenue for the field.
Prior to NMSDC, he was vice president of business development for SBLI USA Mutual Life Insurance and S. USA Life, a wholly-owned subsidiary of SBLI USA Mutual Life Insurance Company. In this leadership role Marquis was responsible for group sales and marketing of life and disability products in the company’s new markets. His servant leadership of 16 directors and managers with emphasis on developing members of his team allowed S.USA Life to grow its sales to targeted women’s markets, Hispanic markets and African American markets, respectively. His focus on leading change and transition led the company and its Board of Directors through an expansion of service offerings in California, Texas and Missouri resulting in new and retained premium of over $13 million dollars.